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Logicnord is a software development company with 15 years of experience building government technology and smart city solutions. Our flagship public-sector project runs in production for the Vilnius municipality: an urban issue reporting platform where residents report problems through a mobile app and municipal teams manage and resolve them in an internal system. The result is measurable - issue response time dropped by 50%, with a planned 20% increase in citizen engagement.
Public-sector software has different success criteria than commercial products: it must work for every resident regardless of age or device, survive procurement scrutiny, and make government workflows visibly faster rather than adding another portal nobody uses. We design for those criteria, and we have the numbers and an award-winning civic platform to show it works.
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Faster issue response time achieved by our Vilnius smart city platform
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Planned citizen engagement increase on the municipal platform
Gold
WorldMediaFestivals award won by the civic community platform we built
Municipal problems rarely lack goodwill - they lack a working pipeline. Residents report a broken streetlight by phone or email, the report lands in an inbox, gets retyped into another system, and disappears from the citizen's view entirely. Nobody sees the status, duplicates pile up, and the institution is judged not by the work it does but by the silence around it.
We build that missing pipeline end to end: a mobile app where reporting takes a minute and every report has a visible status, plus an internal management system where municipal teams assign, track and resolve issues with full accountability. In Vilnius this cut response times by half - not because people worked harder, but because the work finally flowed through one transparent system.
Every solution below is based on systems we have already shipped and operate in production - not a theoretical service list.
Mobile apps where residents report urban problems with photos and location, and every report gets a visible status - proven in production with the Vilnius municipality.
Internal systems where municipal teams receive, assign, track and resolve citizen reports with full audit trails and accountability.
Platforms that involve residents in city life - our Vilnius 700 community platform collected 500K+ photos and videos and won a Gold Award at WorldMediaFestivals.
Accessible, multilingual mobile applications designed for every resident - not just the digitally fluent.
Real-time visibility into service performance: response times, issue categories, district-level trends and workload distribution.
Automated categorization of incoming reports, duplicate detection and data-driven prioritization of municipal work.
Issue reporting, service management, resident apps.
Utilities and maintenance companies serving the city.
Case management, internal workflows, reporting.
Museums, parks and cultural bodies going digital.
Accessibility and innovation projects with EU requirements.
Anniversaries, campaigns and community programs.
Case management, service platforms and internal systems built for public workflows.
Accessible resident-facing apps for iOS and Android.
Admin systems, public portals and operational dashboards.
Security reviews for systems handling resident data.
Report categorization, duplicate detection and workload analytics.
Long-term operation with the stability public services require.
Step 1
We map how reports and services flow today across departments, where they stall, and define the system scope with a clear budget estimate suitable for procurement.
Step 2
Accessibility, multilingual support, data protection and audit requirements are designed in from the start - they are requirements, not features.
Step 3
The platform launches in a limited scope with real users; workflows are refined on actual usage before city-wide rollout.
Step 4
We operate and develop the platform continuously - public services cannot afford systems that stop evolving after launch.
Smart city system where residents report urban problems through a mobile app and municipal teams manage and resolve them in an internal system. The platform gives every report a transparent status and the municipality full operational visibility - cutting issue response time by 50%.
50%
Faster issue response time
20%
Planned citizen engagement increase
Community-driven mobile platform built for Vilnius' 700th anniversary, encouraging residents and visitors to share original photos and videos of the city. The project collected over 500,000 pieces of user content and received international recognition, including a Gold Award at WorldMediaFestivals.
500K+
User photos and videos collected
Gold
WorldMediaFestivals award
Our smart city platform runs in production for Vilnius with measurable outcomes - 50% faster response times, not a pilot that never scaled.
Accessibility, simplicity and multilingual support are design requirements: public software must work for the least technical user, not the average one.
Visible report statuses and full audit trails build the thing public institutions need most - trust.
Clear scoping, documented budgets and structured delivery that fits public procurement processes and EU project requirements.
We build public-sector platforms with proven, production-ready technologies: native and cross-platform mobile apps for resident-facing services, scalable web systems for municipal teams, secure cloud infrastructure with EU data protection in mind, and AI modules for report categorization and analytics. Logicnord is recognized on Clutch as a top AI, cloud consulting and React Native development company in Lithuania. See our full technology stack.
A focused MVP such as a resident reporting app with a basic management backend typically starts at €40,000-70,000. A full smart city platform with case management, analytics and integrations usually ranges from €80,000 to €200,000+ depending on scope. We provide a free scope and budget estimate suitable for procurement planning.
A production-ready first version typically takes 4-6 months. We recommend launching as a pilot in a limited scope first, then expanding city-wide once workflows are refined on real usage.
Yes. Our urban issue reporting platform runs in production for the Vilnius municipality, and our Vilnius 700 civic platform won a Gold Award at WorldMediaFestivals. We understand municipal workflows, accountability requirements and public communication.
Public systems handle personal data, so we design GDPR compliance in from the start: data minimization, role-based access, audit logging and secure infrastructure. We also provide dedicated security audit services.
Yes. We build integration layers connecting new platforms with existing registries, document systems and internal tools, so the new system joins your landscape instead of duplicating it.
In Vilnius it did - measurably. Issue response time dropped by 50% because reports stopped traveling through inboxes and started flowing through one transparent system with statuses, assignments and accountability.
You do. All source code, documentation and intellectual property created during the project belong to the client. We sign an NDA before discussing project details and work under a clear IP-transfer agreement.
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