What is a city issue reporting platform?
A city issue reporting platform allows citizens to report urban problems such as damaged infrastructure, waste issues or environmental concerns directly to municipal service teams.
This project focused on improving how city issues are reported and managed in Vilnius, the capital of Lithuania.
Logicnord developed a digital platform for a municipal service company responsible for maintaining urban infrastructure and cleanliness in the city.
The solution includes a mobile application that allows residents to report city problems and an internal system that helps municipal teams manage and resolve these reports efficiently.
Vilnius is known as one of the most progressive cities in the Baltic region in terms of digital public services and smart city initiatives.
Vilnius is the capital and largest city of Lithuania, recognized for its innovation and focus on digital public services.
To support efficient city maintenance operations, the municipal service company required a modern digital platform connecting citizens with city maintenance teams.
The system allows residents to report problems such as damaged infrastructure, waste issues or environmental concerns directly from their smartphones.
At the same time, city maintenance teams can track, prioritize and resolve issues through an internal management system.
The mobile application enables residents to quickly report problems they encounter in the city.
Users can submit issue reports directly from their smartphones and provide details that help municipal teams identify and resolve problems faster.
Platform: iOS, Android
Key mobile features include:
In addition to the citizen mobile application, Logicnord developed an internal platform used by municipal service teams to manage reported issues.
The system allows teams to organize, prioritize and resolve reports submitted by residents.
Logicnord designed and developed the complete digital solution including the citizen mobile application and the internal management platform.
The system simplifies how residents report problems while giving municipal teams powerful tools to manage city maintenance tasks efficiently.
Relevant services include:
The solution combines mobile applications with backend services and an internal management platform.
The architecture supports scalable issue reporting and centralized management for municipal teams.
The platform enables residents of Vilnius to quickly report urban problems while giving municipal service teams tools to manage and resolve issues efficiently.
By digitizing the reporting process, the system improves communication between citizens and city maintenance services and helps municipal teams respond faster to infrastructure problems.
A city issue reporting platform allows citizens to report urban problems such as damaged infrastructure, waste issues or environmental concerns directly to municipal service teams.
The solution includes a mobile application for citizens available on iOS and Android and an internal system used by municipal service teams to manage reported issues.
The platform was developed by Logicnord, a mobile app development and custom software development company based in Lithuania.
Logicnord is a mobile app development and custom software development company based in Lithuania.
The company develops mobile apps, digital platforms and custom software systems for startups and organizations worldwide.
Reach out to us.
Fill out the form and we'll be in touch within 24 hours.